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We will accept returns for store credit only within 30 days of the original purchase date with a valid receipt and all tags attached. We will accept exchanges within 30 days of the original purchase date with a valid receipt and all tags attached.

We reserve the right to delay a refund until items are actually received based on credible concerns surrounding potential fraud.

Return drop-offs are not accepted at our DC or corporate office.

Damaged, defective, or incorrect items must be reported within 14 days of delivery.

If this is not filled out correctly, your return may experience issues in processing.

All returns must include an order packing slip or return invoice from Online Return Portal that clearly indicates which items are being returned.

Please keep your proof of postage and/or return tracking number when shipping back your returns.

We are not liable for any return packages that may become lost or stolen in-transit.

Items must be unworn, unwashed, and have original tags attached and returned in their original packaging.

98, bodysuits, swimwear, undergarments, beauty products, cosmetics, accessories, and "Party Wear" (such as Halloween costumes) are considered final sale, non-returnable and cannot be returned for store credit. We do not offer exchanges but we welcome you to return your item(s) by mail in accordance with our Return Policy by using our online returns portal and repurchasing any available item(s) on our site.Īll items ending in $.48 and. Return shipping labels can be purchased and all returns can be submitted in our Returns Portal. Return shipping labels can be purchased for $3.99 if you are returning a single item or for $7.99 if you are returning multiple items. Using return shipping labels is the recommended way to return your item to Fashion Nova, as you will be able to track your return and receive your credit much more quickly than if you were to send your return back yourself. Yes! Fashion Nova offers return shipping labels for US customers. You will not receive credit for any non-eligible items returned. If multiple orders are returned inside a single return package, your return will require additional time to process. Please note: Please ensure to package each order separately. To receive your store credit more quickly, use the prepaid return label option in our Returns Portal below! Returns are processed within 5-7 business days after your item(s) are delivered to us. The majority of returns are refunded via store credit in the form of a Fashion Nova gift card. You have 30 days from the date of delivery to return your item. Quickly and easily return your item(s) through our Returns Portal! Only US customers will be able to purchase a return shipping label but the returns portal is open to all customers. Contact Fashion Nova at 2801 East 45th, Vernon, CA 90058 +. You can withdraw your consent at any time by texting STOP to 55525. Consent is not a condition of any purchase. cart reminders) from Fashion Nova CA at the cell number used when signing up. By submitting this form, you agree to receive recurring automated marketing text messages (e.g. īy signing up for email, you agree to Fashion Nova's Terms of Service and Privacy Policy. Contact Fashion Nova at 2801 East 46th, Vernon, CA 90058 +.

You can withdraw your consent at any time by texting STOP.

By signing up for email, you agree to Fashion Nova's Terms of Service and Privacy Policy.īy submitting this form, you agree to receive recurring automated marketing text messages (e.g.